District Nurses & Health Visitors

District Nurses

Our District Nursing teams visit housebound patients with nursing needs as well as patients recently discharged from hospital.

If you need a District Nurse please call:

  • Heatherview Medical Centre 01202 721845
  • Lilliput Surgery 01202 743337
  • Parkstone Towers Practice 01202 724468
  • Poole Road Medical Centre 01202 765574
  • Wessex Road Surgery 01202 743337

The district nurses work Monday – Friday between 8.30 am – 5.00 pm. If the district nurses are not available when you call, there is an answerphone facility where you can leave a message. Messages will be checked periodically throughout the day.

In the case of an emergency, please call your usual surgery, the receptionist will contact one of the nurses directly on your behalf.

If you require a district nurse outside of normal surgery hours, or at weekends or bank holidays, please telephone 111.

Health Visitors

Health Visitors provide a high quality professional and confidential service offering advice on many aspects of your family’s health. There are trained nurses and midwives who have additional qualifications and specialise in child and family health, offering services which include:

  • Growth and development surveillance
  • Advice on minor ailments and childhood diseases
  • Behaviour problems, sleep management and toilet training
  • Breastfeeding, feeding and weaning and healthy eating
  • Healthy lifestyle, exercise, hygiene, travel and safety advice
  • Postnatal depression, bereavement and violence in the family
  • Immunisation advice
  • Antenatal and postnatal care
  • Support for young parents
  • Referral and appropriate agency signposting

Health Visitors are also involved in:

  • Working in partnership with families to tailor health plans to meets their needs
  • Coordinating childhood immunisation programmes
  • Organising and running ‘Child Health Clinics’
  • Health promotion groups, breastfeeding support groups, smoke stop and parenting courses.
  • Nurse prescribing

The Personal Child Health Record

At your initial visit, be it during an antenatal, prior to the birth of your child or during the post natal period, you will be given your child’s ‘Personal Child Health Record.’ This is more commonly known as ‘The Red Book.’ This becomes the main record regarding your child’s growth, health and development (please note; this book remains property of the NHS).

Pattern of Contact

You can expect to have contact with a member of the Health Visiting team, GP or Practice Nurse at the following times. However, contact patterns will vary in accordance to need:

  • End of Pregnancy: Antenatal Visit
  • 11 – 14 days: New Birth Visit and Newborn hearing screen
  • 2 – 6 weeks: Baby and family wellbeing
  • 8 weeks: GP medical, 1st imms
  • 3 months: 2nd imms
  • 4 months: 3rd imms as well as baby and family wellbeing
  • 8 months: HV developmental review as well as baby and family wellbeing
  • 12 months: Imms
  • 13 – 15 months: Imms
  • 24 months: Developmental review
  • 3.5 years: Pre School review for children with additional needs
  • 3.5 – 4years: Pre school imms / boosters.


Immunisations are the best way to protect your child from serious diseases. The routine childhood immunisation programme has been extremely effective in achieving this. Your Health Visiting Team will provide you with up to date information to support you in making an informed choice.

Your Health Visiting Team

Your Health Visitor leads a team that includes Paediatric Nurses, Team Nurses, Community Nursery Nurses and Health Visiting Assistants. Additionally, Health Visitors work closely with other health professionals such as Breastfeeding Counsellors, Behaviour Specialists, Adult and Children’s Mental Health Teams, Orthoptists, Speech and Language Therapists, School Nurses, Practice Nurses, GPs, District Nurses, Social Services, Housing, Education, Voluntary Agencies and the Safeguarding Children’s Team.

Children with Special Needs

Sheena Read is a Paediatric Nurse in the East Locality. Parents of children with special needs can contact her for information or sign–posting to other services where appropriate. Her contact number is:

  • Sheena – 01202 734421

Support Groups and Contact Numbers

Under One’s Group and Health Clinics

These are an opportunity for you to have contact with a member of your Health Visiting Team, for advice and support. Facilities are also available for baby weighs and measurements.

Venue: Rossmore Children’s Centre
Day/ Time: Wednesdays 1 – 2.30pm
Contact phone number: 01202 261962

Venue: Ted Webster Family Centre
Day / Time: Thursdays 9.15 – 11am (PEEP – 11.15 – 11.45, under one’s 11 – 12)
Contact number: 01202 261963


This group offers ideas and activities to support children’s learning in everyday situations. Please speak to your Health Visiting Team for more information.

Venue: St Luke’s Church, Wellington Road
Day/Time: Tuesdays 10am – 11.45am (Term time only)
Contact – Lilliput Practice – 01202 732928 or Wessex Road Surgery 01202 734974

Young Parents Groups

Venue: Rossmore Children’s Centre
Day/Time: Monday 12.30pm – 1.30pm includes lunch (Health Vistor or Nursery Nurse available)Contact: 01202 261962

Breastfeeding Support Group

These groups provide support for breastfeeding parents, opportunities to hire equipment such as breast pumps, slings and breastfeeding pillows.

Bosom Buddies
Venue: Rossmore Children’s Centre
Day / Time: Tuesday 10.20 – 12 noon
Contact number: 01202 261962

If you are breastfeeding and would like any other support

Children’s Centres

Activities, services and support for all young children and families.

Rossmore Children’s Centre
Rossmore Community Campus, Herbert Avenue, Parkstone, Poole, BH12 4HR
Telephone: 261962
Email: rossmorechildrenscentre@poole.gov.uk

Ted Webster Family Centre
519a Ashley Road, Parkstone, Poole, BH14 OBD
Telephone: 261963
Email: tedwebsterchildrenscentre@poole.gov.uk

Other Services that may be available:

  • Introduction to Baby Massage
  • Weaning Information Group
  • Post Natal Group

Please contact the Health Visiting Team for more information on these services.

Useful numbers

  • Poole Hospital: 01202 665511
  • Family Information Services: 01202 261999
  • Healthpoint: (Poole Library) 01202 675377
  • Citizens Advice Bureau(CAB): Poole – 01202 6808387, Ferndown – 01202 893838

Useful web links